Delivery Information

 

At Pets Australia, we aim to get your pet essentials to you as quickly and reliably as possible. All orders are processed and shipped from our local Australian suppliers, ensuring fast delivery and dependable service.

Order Processing Times
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking details as soon as your order has been dispatched.

Estimated Delivery Times

• Standard Shipping: 3–8 business days (depending on your location)

• Express Shipping: 1–4 business days (available on select items at checkout)

Shipping Carriers
We use trusted delivery partners such as Australia Post, Sendle, and other reliable courier networks to ensure your parcel arrives safely.

Shipping Costs
Shipping rates are calculated at checkout based on your location and the weight of your order. Keep an eye out for free shipping offers and promotions!

Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number via email so you can follow your delivery every step of the way.